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How will my order be packaged?

  • All packages are discreet and smell proof 
  • Product is first placed in a ziplock bag, which is then vacuum sealed to eliminated odours and seal in freshness
  • Product is then placed in a discreet unmarked box with a shipping label
  • Extra care is always taken to ensure there is no smell or appearance of the contents within the box

How do I place an order?

Step 1 – Browse our inventory
Locate the products you are interested in ordering by going to our Shop page.
Step 2 – Add to Cart
Click on your desired product and choose the amount you would like. Press ‘ADD TO CART’
Step 3 – Checkout
When you have all your products in your shopping cart, and are ready to Checkout, click on the shopping cart icon (top-right of your screen) and you will be redirected to the View Cart page. Here you can review your order total. Remember all orders are eligible for Free Shipping. Be sure to fill out your information carefully.
Step 4 – Accept Terms & Conditions
Once you’ve filled in all the required fields, you’ll need to accept the Terms and Conditions (located on the bottom of the page) then click “Place Order” You will see a symbol for Interact E-Transfer and the next screen will provide you with detailed instructions on how to send your Interac E-Transfer.
Step 5 – Payment Instructions
**Please address the E-Transfer to the payee name Ryan, failure to address the E-Transfer to Ryan may result in your E-Transfer being declined.**

1. Please send an Interac E-transfer totaling your order amount to the following Email: [email protected] This email is registered for auto deposit. This means you will not need to add in a secret question and answer.
2. In the memo of the e-transfer, please be sure to include your order number. This is very important as it identifies which order you are paying for!
3. If your bank requires you to have a secret question and answer please follow these steps: Write your Secret Question as: Order Number [your order number goes here]
4. Choose your Secret Answer to be: bcwx123

Step 6 – Canada Post Xpress Shipping Tracking
Once we recieve your E-Transfer, your order will be processed and shipped the following business day via Purolator Express Shipping. We will email your Purolator Express Shipping tracking number as soon as it is available.
Click here to track your order online.

When will my order ship?

Please allow 1 business day to process and package all orders. For example if you make an order on Monday, it will be out for delivery before the end of the day on Tuesday.
All orders are shipped using Purolator Express Shipping. In general Shipping times are 2-3 business days. At times there may be delays due to weather conditions, Canada Post errors or remote locations.

What reasons would I need medical marijuana?

Medical marijuana can help with a growing number of problems. Below is a list of potential uses:
  • Depression 
  • Anxiety 
  • Chronic Pain 
  • Multiple Sclerosis 
  • Spinal Cord Injury/Disease 
  • Cancer 
  • Severe Arthritis 
  • Epilepsy 
  • Eating Disorders 
  • Arthritis 
  • Auto Accident(s) 
  • Alzheimer’s Disease 
  • Brain Injury 
  • Chronic Nausea 
  • Colitis 
  • Crohn’s Disease 
  • Kidney Failure/Dialysis 
  • Fibromyalgia 
  • Irritable Bowl Syndrome 
  • Migraines 
  • Muscular Dystrophy 
  • Muscle Spasms 
  • Parkinson’s Disease 
  • Sleep Disorders 
  • Anxiety 
  • Post Traumatic Stress Disorder 
  • Hepatitis C 
  • Gastrointestinal Disorders 
  • Back & Neck Problems 
  • Sexual Dysfunctions

Can I add/edit/cancel my order?

  • If your order has already been shipped then we cannot change or cancel your order.
  • If you would like your order canceled and it has not shipped out yet, please email [email protected] with your order number.
  • All order edits/cancels are made on a best-efforts basis.
  • If you would like to add or edit your order, you’ll need to enter a new order and we will cancel your original order. Please email [email protected] with the order number you would like canceled.
  • Orders cannot be edited or canceled if they have already been shipped out


What methods of payment do you accept?

Payment is made using Interac E-transfer. If you use online banking with a Canadian bank or credit union, then sending a transfer takes just a couple of minutes.
Instructions will be provided with your online invoice and orders ship only after E-Transfer have been received. If we receive your payment  your order ships the next business day

How do I send an Interac E-Transfer?

If you use online banking with a Canadian bank/credit union, then sending an Interac E-transfer takes just a couple of minutes.
For information on sending an E-transfer, please contact your bank or

I've sent my E-transfer. What next?

Once you’ve sent your E-transfer, it could take up to 40 minutes or longer for us to receive an email notifying us of your payment. Your E-transfer will be pending until we collect the E-transfer (when we process your order).
If we receive your E-transfer your order will be sent out for shipping next business day. Once your order has shipped, tracking info will be sent by email.

What will happen to my order if I don't submit payment?

Once you’ve placed your order, the next step in the process will be to submit an Interac E-transfer. Your order will be kept On Hold till we receive your E-transfer. If we do not receive your payment within 2 days, your order will be canceled.
Shipping and Canada Post


What happens if I don't get my package?

If you do not get your package 7 days after the expected arrival date and your tracking number does not show it is delivered. We will issue a full refund.
We do not offer postage refunds if your order arrives late due to any postal issues.

My order shows delivered but I haven't received anything.

There are 2 likely scenarios:
  1. The postal worker put it in the wrong mailbox, or
  2. What often happens is that a postal worker will scan in all the packages saying they were “successfully delivered” then spend that day and/or the next day delivering it. 
If you do not get your package 7 days after your expected delivery date and Canada Post tracking shows it has been delivered it is your responsibility to locate your package and no refund will be issued.

We can submit a Canada Post Support ticket to help locate your package upon your request

My package is going to the wrong destination. What do I do?

If you’re tracking your package on the Canada Post website and it looks like it’s headed to the wrong city, it’s most likely due to human error at Canada Post. Human errors happen on occasion as the postal employee has to manually enter each postal code in the system and if they are off by a digit/letter, it can cause a routing error and subsequent delay of 1-2 days.

If your package has been delivered to the wrong postal address please contact us and we will resolve this on a case by case basis. We are not responsible for incorrectly typed address errors made by the customer at the time of the order and will not issue any refunds if this is the case.

Canada Post tracking information has not updated recently. What does this mean?

If you’re tracking your package on Canada Post’s website and it has not updated in some time, it’s most likely due to your package missing a scan, which is fairly common.
More often than not, members get their packages on time or a day later. If you do not receive it 7 days after your expected date, let us know so we can file a trace with the post office.
If a trace is filed, Canada Post will conduct an investigation (which can take 5 business days to complete). If they can locate the package, they will ship it to you and you’ll get it a few days later. If it’s deemed “unrecoverable”, we will give you a full refund

My tracking number does not work. Help!

If your tracking # has not been updated after 48 hours, there’s a slight chance we may have missed your order so please contact us right away to ensure we process and send your order.
Please wait till the end of day and your tracking number should appear correctly. If it does not, please email [email protected] and we will look into it.
Product Information


What is the difference between sativa and indica?

Sativa and Indica are the two major types of cannabis plants which can mix together to create hybrid strains. Each strain has its own range of effects on the body and mind resulting in a wide range of medicinal benefits.
The high produced from smoking Indica bud is a strong physical body high that will make you sleepy or ‘couch-locked’ and provides a deep relaxation feeling compared to a Sativa high, which is known to be more energetic and uplifting.
Marijuana strains range from pure sativas to pure indicas and hybrid strains consisting of both indica and sativa (30% indica – 70% sativa, 50% – 50% combinations, 80% indica – 20% sativa). Because Sativa and Indica buds have very different medicinal benefits and effects, certain strains can be targeted to better treat specific illnesses.
Indica dominant marijuana strains tend to have a strong sweet or sour odor to the buds (ex. Kush, OG Kush) providing a very relaxing and strong body high that is helpful in treating general anxiety, body pain, and sleeping disorders.
Indicas are very effective for overall pain relief and is often used to treat insomnia for many people. Indica buds are most commonly smoked by medical marijuana patients in the late evening or even right before bed due to how sleepy and tired you become when high from an indica strain of marijuana, like Kush.
Benefits of Indica:
  • Relieves body pain 
  • Relaxes muscles 
  • Relieves spasms, reduces seizures 
  • Relieves headaches and migraines 
  • Relieves anxiety or stress 

Sativa dominant marijuana strains tend to have a more grassy type odor to the buds providing an uplifting, energetic and “cerebral” high that is best suited for daytime smoking. A sativa high is one filled with creativity and energy as being high on sativa can spark new ideas and creations. Many artists take advantage of the creative powers of cannabis sativa (marijuana) to create paintings. 
Benefits of Sativa:
  • Feelings of well-being and at-ease 
  • Up-lifting and cerebral thoughts 
  • Stimulates and energizes 
  • Increases focus and creativity 
  • Fights depression

Are the product images real?

Yes! Product images are taken by us (unless provided by our vendor). Images are meant to be as true to the actual look and colour of the product.
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